Microsoft Stream and Best-of-Breed Video Management Platforms

According to a leading access and identity management provider with visibility into thousands of corporate software deployments:

“We dug into the data and found that organizations are increasingly deploying best-of-breed apps alongside suites, and that adoption of best-of-breed is growing much faster.”

At first glance, Microsoft’s Stream offering seems attractive, especially if offered at no cost as part of a bundle with Office 365. But when looking into the ability to store, organize and share video content, it makes sense to take a closer look at what specific functionality is available.

What’s Stream missing?

Playlists

This is a basic, YouTube-like functionality that is not available in Stream. Most organizations need the ability to order and sequence content for optimum training purposes, not just the ability to save it to a particular Channel.

Reports and Analytics

Sharing content is one thing, but getting data on who is actually engaging with it, and to what extent —what percentage of a training video are my users viewing? — is essential to most companies. Stream has access to likes, views and comments data, but not much else.

External Sharing

In Stream, there is no feature to securely share videos and other content with third parties like partners and customers.

Integration with Cloud Web Conferencing

Even if you use a Microsoft product for some of your webcasts, your recorded Zoom, Slack, Webex, and GoToMeeting sessions will not be auto-saved to your Stream repository.

Quiz and Test Functionality

Microsoft offers this, but not natively; you need to follow a link to their Forms product. The typical user who just wants to create a simple Quiz to pair with their training content may find this difficult.

Some of these functions may someday be added to the Microsoft Stream roadmap, and perhaps later released. Until then, it may make sense for your organization to go with a best-of-breed video management platform to complement your Office365 deployment.

Resources

https://techcommunity.microsoft.com/t5/Microsoft-Stream-Ideas/idb-p/StreamIdeas

https://techcommunity.microsoft.com/t5/Microsoft-Stream-Blog/Global-Admin-Pro-Tip-Learn-how-to-build-video-analytics/ba-p/365267


Using Sales Enablement for Better Training

Sales Enablement solutions are changing the sales operation landscape. Legacy, old-school learning systems are not user-friendly, and consumer grade solutions don’t offer important security and access controls needed by enterprises. To create and maintain a well-trained sales team, companies need to explore ways to improve their on-boarding, training, and information-sharing capabilities.

Today, a best-practice sales enablement platform should provide you with the ability to upload and intelligently organize video content, and to record training videos in a few clicks.

A sales enablement solution should also make it easy for all team members to share content with each other, and with external partners. By design, sales enablement should be open and collaborative, as well as secure.

What is Sales Enablement?

Sales enablement is the implementation of technology to make the on-boarding and training of sales teams more efficient and productive. Using a modern sales enablement platform will allow sales teams to sell with far more skill, and maintains all relevant sales collateral in an organized, shareable portal.

Discover the Benefits of Sales Enablement

From small businesses to Fortune 500 enterprises, sales enablement solutions help streamline the on-boarding process and speed up new-hire training.

Sales enablement helps companies communicate their processes and procedures, and share company updates faster.

1. 24/7 Training Availability

It’s hard to get the entire sales team together for training, updates and reporting. Salespeople today are in constant motion, navigating calls and meetings that often change on a moment’s notice.By contrast, creating videos and uploading them to a central location allows sales team members to view training content at the right time, when they can give the material their full attention.

2. Faster, Higher Quality Onboarding Of New Hires

Training new salespeople one at a time in an ad hoc manner is not efficient. Asking salespeople to read one-dimensional training documents is a low-quality learning experience compared with videos and slide presentations that combine graphics with audio explanations. A sales enablement platform gives you the most effective solution for efficient, high quality training.

3. Keep Company Information Current

Whenever there’s a change in business operations — changes to CRM software, product updates, and pricing changes — employees should be given an overview and some training.

The most efficient way to communicate these changes is to create instructional videos that can be uploaded and shared with the entire team; that remain available 24/7; and that can be accessed through any computer device.

Sales Enablement Manager

The Sales Enablement Manager plays a critical role in the sales team by providing dedicated support to our sales team’s success. This person typically has prior experience with highly technical and complex sales in the Enterprise space. They optimize the sales process, create amazing sales playbooks, manage certifications, and drive revenue campaigns. This person adepts at working with prospects as they are with working with customers. Sales Enablement Manager Job Description can be viewed here

Difference between Sales Enablement Manager and Sales Ops Manager?

At smaller organizations these roles may be used interchangeably. But at growth mode, Sales ops manager carries out many administrative and operational tasks required to run a sales organization. While Sales Enablement Manager focus on accelerating the sales team’s productivity and efficiency by implementing processes and guidelines for aligned team.

Learn More about Sales Enablement for your Business

Sales enablement is the easiest way to train your sales team and keep them up to date. Creating videos for your team to watch and reference again as needed will provide them with the best opportunity to succeed in their roles. Learn more about video enablement and how adding it to your sales enablement playbook will significantly improve sales team efficiency.


3 Ways to Create More Engaging Corporate Message Videos

Let’s face it. Corporate messages are boring and uninteresting. They’re not something your employees are looking forward to receiving unless they’re expecting good news. Most of the time, it’s something they see and forget.

If you want your employees and customers to take a greater interest in your announcements, your videos should appeal to them. You do not need to be a professional videographer to create entertaining corporate message videos. These tips will show you it’s easier than you think.

Involve your employees

Your employees have a lot to say. From feedback about their jobs, opinions about your products – the list is endless. Your workforce is a repository of ideas. All you need to do is harness them. You can conduct interviews to know what they think of a recent policy change. You can document their day at the office and show how happy (or unhappy) they are with their work. Being involved in the production of the videos and seeing themselves and their colleagues in the video announcements will make them more interested and engaged.

Create how-to videos

Don’t just tell about a certain process that would take place – show them how it’s done. Step-by-step tutorials, demos, or instructional guides help your employees understand the process better. Are you launching a new product? Why not create a video on how the product was conceptualized or document how it is created? By letting your audience have a glimpse of how things work, they’ll have a greater appreciation of that thing you’re trying to promote. 

Create “inappropriate” videos

One effective way of communicating a certain reminder or protocol is by highlighting the improper ways of doing things. A video about how a certain product is used can be more fun when it shows how NOT to use it instead. Rolling out new company policies? Having your employees act out how these policies are violated will definitely have more impact.

Conclusion

Corporate messages don’t have to be the plain, old, boring news bits they are. Maximize the power of video in producing entertaining corporate messages that your employees and customers will surely enjoy and remember.


4 Ways Video Can Improve Your External Communications

The challenges of external communication call for a means of communicating that allows you to connect with your stakeholders efficiently and effectively. In times when sending messages via email or conversations via phone call isn’t enough, video correspondence proves a great help.

Here are different ways how videos can help you connect with people outside your company and achieve the results you want.

Create educational materials for your partners and third-party contractors

Getting your suppliers and partners up to speed in terms of complying with your company’s ways of working and standards is more efficient if done with video. Training sessions with groups of people can easily be done via video e-learning platforms or video conferencing. Having face-to-face communication with them lessens the risk of miscommunicating and gives the participants the space to ask questions during the actual session.

Engage with the community you serve

Sharing your company’s story and how it impacts your local community can be done with a compelling video. These types of videos can also convey urgent messages to the community like communication after incidents concerning the community. They can also serve to inspire, motivate, and organize community members to get involved and rally for your cause.

Keep investors and shareholders in the loop

The fast-paced nature of managing businesses requires a quick, reliable communication platform, especially with investors and shareholders. Constant updates regarding the company’s finances and overall situation need to be shared to maintain investors’ trust and support. Communication using video helps make these updates quick and efficient. Meeting with shareholders face-to-face gives a personal touch that further promotes trust and confidence in your team.

Build trust and connections with new markets

Customers respond very well to marketing materials in video form. Videos are more engaging and are more powerful in terms of evoking the emotions of viewers. Aside from promoting your products and services, these videos can also extend support to your consumer base in terms of answering their queries, providing guidance on how your products work, and relaying business announcements.

Conclusion

Video communication allows you to cope with the constantly increasing demands of external relations. With videos, you can easily connect with your stakeholders and get your message across while having that personal touch.


3 Key Factors to Consider When Computing Your Intranet Cost

It is not easy to determine the exact cost of setting up an intranet system for your business. It is not as simple as comparing the cost of your system to that of your close competitor. Each business is unique. So are their intranet systems. Here are a few important factors that you need to explore when determining the cost of your intranet project.

What do you need from your intranet system?

Before starting an intranet project, you should be clear on what you’re trying to achieve. What needs and issues are you trying to resolve? How can your intranet provide the solutions to these concerns? A system purely for internal communications is less expensive than something that integrates all functions across all departments. Each situation is unique that is why it is extremely important to determine your intranet requirements. Ask everyone who will be using the system about their needs and suggestions. This process will also help you avoid spending for a feature that you’ll end up not using. 

How far are you willing to customize?

There are a lot of options when trying to set up an intranet solution for your company’s specific needs. Will your hosting be on premise or cloud-based? Are you using your own resources to build your own system or are you purchasing out-of-the-box solutions? Unique requirements often require highly-specialized solutions that would cost you more. Decide whether you really need these customizations or you can find other applications that provide better solutions.

Anticipate unexpected complications that will add to your cost

Regardless of how great your hired consultants are at their jobs; unexpected things can happen. Certain processes may take longer than expected. Realizations that certain features are missing or incompatible with your current system may surface along the way. Your employees may have a harder time adapting to the new system than you anticipated. All these issues can significantly add to your costs.

Conclusion

Setting up your company’s intranet system will eat up not only your funds but also your time and effort. Considering these factors can help you save money where you can and get the most value out of your investment.


How to Build a Culture Of Continuous Learning With Employees

Developing your employees is crucial for the company’s overall success, which is why creating a culture of continuous learning for them is important. After all, employees always want to learn new skills, better themselves and enhance their overall career. So either your company provides them with development courses or else you might risk losing top talent to rivals that do offer continuous learning. In order to create a culture that promotes continuous learning you need to have all of your mangers, leaders and employees on board since it take commitment from your entire team to make this initiative successful.

Create A Plan

Before you start any continuous learning, you should create a plan that includes a combination of informal, formal and on-the-job training and development opportunities for all employees. Things to include in the plan can be buying basic training courses to teach employees a new software or tool, or have various individuals come in and create courses to train employees themselves. The plan’s mission should always be to help employees advance their skills and thinking in regards to their job and your company.

Advertise Your Plan

Once the plan is set, share it with your staff and encourage participation by giving your employees and mangers goals for their learning participation. Try to device a certain challenge with various incentives to help push them to get started with the continuous learning initiatives so that they will buy into the program to experience the benefits. And always start new hires with any learning or training activities you create for your company so that they see how much you care about them right from the start. Know that it’ll take time for everyone to come on board, but you’ll notice the shift in company culture when it finally happens!

Give Employees Resources and Time

Give your employees the time and resources needed to get their continuous learning efforts in as they try to do that and their regular work at the same time. Focus on giving them the time to devote to learning and the right access to learning opportunities, whether in the classroom, online or on-the-job training. Also give them the right equipment and tools for their individual learning, whether it’s with software they can use for work, content or subscriptions. And always show support for their learning efforts!


Why Enterprises Need Their Own YouTube-Like Channel

If your company has many millennials as part of the staff, engage them with a YouTube-like video learning platform that will automatically modernize your workplace and get your staff interested in learning. Sometimes, learning in the workplace is boring and stale, but not when you have your own YouTube-like channel that employees can utilize to enhance their skills. While skill-training seminars, workshops and more are still favored by many companies, transitioning into a more digitally modern learning environment will get employees interested in what learning classes your organization has to offer.

Organizational Learning In The 21st Century

YouTube is the No.1 place to get videos for everything you can imagine. And it’s becoming more and more popular as a resource for learning. If you don’t know how to do something, you simply check on YouTube to see if there are videos that will explain on something works, how to fix things or how to solve problems. By creating an organizational learning channel for your company, you’ll be engaging staff in a way they already probably learn new things outside of work.

Visually watching videos is also a preferred form of learning for many, which is probably another reason why YouTube has become so popular with various educational subjects. Many people would rather learn from video than have to read emails, web articles or documents, which is why seminars and the like are becoming more outdated. This is especially true for any millennial staff you have since they are considered the “YouTube Generation.”

Videos Increase Retention and Recall

There have been numerous studies that show videos can increase retention and recall of information, which is just another reasons why our organization should have a YouTube-like channel for its employees. If you want your employees to really understand what you want them to learn, video is a great resource since they’ll most likely remember the information more than if they were to simply read a piece of paper.

Video Conveys More

Just as a picture is worth 1,000 words, a video is worth twice that! You convey so much more with video learning that will create an emotional and meaningful impact on employees as they learn new things that will benefit their position.

Preserves And Transfers Knowledge

Video is a great way to document knowledge from employees who are getting ready to leave the company or retire. The videos will preserve knowledge from these soon-to-retire staff members and can then be used in training videos for new hires.

CircleHD is a great way to create your corporate YouTube-like channel, so make sure to enquire on how the platform can benefit your company’s learning program.


Empowering and Retaining Corporate Talent

Making sure your talented employees want to stay with your company is important since they’ll help your company grow and become even more successful. This is why your duty as a company is to empower them so that they feel comfortable and proud to work at your company. This way, you won’t lose skilled employees to competitors!

Many employees leave companies for a number of reasons, but a compliant by many is often that they weren’t empowered, challenged or felt appreciated by their employers, causing them to look elsewhere for job satisfaction. Employees need to feel engaged and valued in order for your company to retain them for the long-term, with retention methods key for your company’s success. Here are some useful retention strategies and tips to have a positive impact on your business’ turnover rate.

Mentoring

Create a mentoring program in your company where employees are paired up with management or executive level employees so that they can learn from them. This is a great way to enhance teamwork and develop strong relationships within your company’s culture. The goal with mentoring is pairing up someone with expert skills and someone with beginning skills to grow and develop certain competencies, give performance feedback and create a career development plan for the individual with less experience.

Continuous Learning Programs

By offering continuous learning programs or specific training, employees will see that you are invested in their career and skills. They’ll be able to enhance their knowledge and skill set, improving what they can do for your company and themselves at the same time. This is a great way to help employees with professional development and achieving goals to make sure they understand their job and can have a career path within your organization.

Have A Positive Work Culture

A company’s culture can be the deciding factor whether an employee is happy and wants to stay or is unsatisfied and will start looking for new employment. Creating an enticing and welcoming work culture will keep your employees happier and satisfied, making them want to work harder for you instead of hating coming into the office everyday as they seek a better company with better work culture elsewhere. A positive work culture will also help when attracting new employees since they’ll be more willing to accept the job offer.


Video Banking Solutions: Transforming Financial Services

Enterprises at the global level are gearing up their business strategies to ride the digitization wave. Financial institutions are no different with banks increasing their social media presence and streamlining their process through virtual platforms. One such innovation is incorporating video into their corporate processes and transactions. Bankers are optimistic that integrating video into their systems will increase customer satisfaction, productivity, and overall efficacy.

Applications of Video in Financial Institutions

Communication

Videos can be used to interact and engage with customers and prospective clients. The public, especially those who are not keen on financial terms, will have an easier time digesting terms of contracts and other complicated banking processes when explained using a short video. In an industry where it is easy to breed distrust, demonstrating transparency through such communication can nurture strong relationships and loyalty with your clientele.

Announcements regarding policy and mandates can be done via live streaming or with a video presentation that your personnel can access on demand. Video conferencing has also enhanced the communication process among employees.

Marketing

Digital marketing that features customer testimonials and compelling stories makes an effective customer education tool. Learning about a financial product is many times more appealing and engaging when done while watching videos compared to reading product descriptions and numerical data. You can also maximize reach when these videos are shared on social media platforms. Effective copies and calls-to-action integrated into video marketing campaigns contribute to attaining high conversion rates.

Product Delivery

From interactive teller machines, video-enabled wealth management apps, to face-to-face banking with video tellers, video banking is an innovative way of transacting and conducting consultation sessions with customers. Enabling remote transactions via video conferencing will increase productivity and reduce travel costs. There is high reception of the video banking concept among financial institutions. 42% of the bankers who participated in a survey have already deployed this service and this number is expected to increase in the years to come.

Customer Service

Customers feel important and taken care of when their queries and concerns are attended to right away. Video conferencing with customer service representatives adds premium value to conversations with customers.

Conclusion

Technological advances propel financial services to a whole new level. Video integrated into the operations of financial institutions generates greater appreciation and engagement among their customers. It creates opportunities to personalize customers’ banking experience and streamline processes so that workload is reduced.

We at Circle HD are your partners in establishing secure and user-friendly video platforms to enhance your banking services. From employee training, internal communication, on-demand promotional products and video analytics, our team of experts can provide you with systems that are customized to contribute to your organization’s goals. Schedule a demo with us now and learn more about the value video can add to your institution and the ways it can elevate your brand.


Advantages of Offline Video Access

Streaming videos has become a way of life these days. From YouTube to Facebook, Hulu and Netflix, streaming videos are everywhere. But the thing with streaming videos is the fact that you need to be online to do so. You could argue that everybody is always connected via their smartphones and tablets or the fact that Wi-Fi is now offered practically anywhere, but the truth is, there are times when people don’t have Internet access, which is why bigger brand streaming companies are offing offline video access and you should, too!

People either don’t want to use their own data for streaming videos or are on the go and can’t always get Wi-Fi, which means offline video access is still an important feature people want. Netflix, Hulu and even YouTube offer offline streaming, allowing customers to enjoy downloaded videos and movies to watch later when they’re not on a network.

Since there’s still a demand to watch movies without any Internet connection, you should think about offering offline video access for your own customers or employees. Videos can really take up a lot of data, especially if they’re in HD or 4K, and many users are careful about how much data they use, which is why offline videos are preferred by many who would rather save their data.

If your company uses videos for training, communication or knowledge sharing, you might want to include offline video access for employees who aren’t always connected. CircleHD is a powerful and user-friendly enterprise video solution that offers superior offline support. Those using videos for educational purposes can take your training course videos offline using the handy CircleHD mobile app. This means they can learn anytime, anywhere and don’t need to be online near a computer to do so. And the app will track their progress and update their portfolio when they get back online, syncing everything they’ve seen offline so that they can continue where they left off.

Although it might seem like everyone’s online all the time, the opposite is true, which is why offline video access can be very beneficial for your enterprise and its employees!