Month: August 2020

5 Things to Look for in a Corporate Training Tool

There isn’t any area of business that hasn’t been affected or disrupted by technology–none so much as corporate training. What used to be a one-time session or seminar has completely transformed into a more customized experience as companies discard the one-size-fits-all model. No longer is training just for distributing knowledge, programs are now more all-encompassing than ever, allowing leaders to more effectively track the progress of their team members and gain insights into what information is being communicated effectively–and what is not. 

There’s no doubt that searching for a new tool to add to your organization’s technology stack can be overwhelming and with so many programs out there, it’s difficult to know which key features you should be looking for. If your enterprise is looking to change its training tool, these features are an absolute must-have in a corporate training solution. 

1. Video support

It’s a well-known fact that many corporate learning management systems and training solutions are not very friendly to multimedia files. They are usually stored in a manner that isn’t conducive to the user experience if they’re able to be stored at all. 

The fact is, people are more interested in watching video training material than reading lengthy manuals, that’s why it’s become the new standard for corporate learning. According to Forrester Research, employees are 75% more likely to watch a video than to read documents, emails, or web articles. More than that, it’s radically more effective when it comes to knowledge retention; the average worker will have forgotten 65% of the material they’ve covered within just 7 days of completion. After 6 months, that number jumps to 90%. 

While many people talk about the benefits a for the trainee, oftentimes, the conveniences a video training platform can offer leaders are overlooked. Some of these include:

  • Steep cost-savings: With video, you don’t need to pay for travel or incur extra expenses for personnel: you just push play. This can net some serious savings for your organization. For example, when Microsoft converted to video training from the standard classroom model, they reduced the cost from $320 per person to just $17 per person. That’s about $13.9 million per year they got back. 
  • More content in less time: If you choose a platform that has native recording tools which allow you to create content directly from your computer or mobile device, that module can be live in a matter of minutes, versus a written asset or presentation that can take weeks to produce. 
  • Consistent messaging: When it comes to conducting training sessions, there are about a million variables that will decide if your employees will all be getting the same information. Sometimes it varies by who is conducting the session, other times certain information will be covered more in-depth than other material. Either way, putting your training on a video ensures everyone is getting consistent information.

When it comes to evaluating a corporate learning solution’s multimedia capabilities, you’ll need to ask yourself:

  • Is the content able to host multiple types of files (i.e. .mov, .pdf, .avi, .mp4, and so on)?
  • Does the solution have native recording tools?
  • Are you able to create training tracks and playlists?
  • Is video content optimized for mobile devices?
  • How discoverable is content after its created?
  • How much flexibility do you have around categorizing and tagging content?
  • How much control do you retain over your content (note: this should be a very serious concern for your organization, especially if you’re considering using an external resource like YouTube or Vimeo for your content. We don’t recommend it)?


2. Mobile-friendly

Mobile has surpassed desktop as the primary way to access the internet, so it’s critical that whatever training tool you choose be optimized for smartphones. Some corporate training solutions will already have an app that you can custom brand, but many force you to access your company’s portal through a regular internet browser that is not mobile-responsive, rending the product completely useless to anyone that wants to access training on-the-go.

Whether you have just a few employees or thousands, it’s next to impossible to get everyone in the same place at the same time. That’s why mobile compatibility is key. Not only does it give your team members anther way to access information at any time (thus removing one of the peskiest barriers to adoption), but it also lets them easily refer back to the information they may have forgotten or missed. 

3. Enterprise-grade security protocols

It’s no secret that data is very vulnerable to attacks and privacy. We hear about it every day. To avoid becoming a statistic or worse, a PR disaster, your content needs to be protected by the most up-to-date security protocols available. That doesn’t just mean end-to-end encryption, either. You should confirm with your vendor that:

  • Data is stored in a SOC-1 facility
  • The platform allows you to set custom access controls for each piece of content 
  • Advanced features like IP restriction and whitelisting are enabled
  • The solution utilizes two-factor authentication and single sign-on (SSO) protocols to verify user access to the training platform. 

4. Gamification abilities

In order to accurately gauge your team’s understanding of the material and concepts, there needs to be an assessment engine in the corporate training tool. Gamification isn’t a new concept but it’s one that’s increasingly being applied in training programs. 83% of those who receive gamified training feel motivated, while 61% of those who receive non-gamified training feel bored and unproductive (Yikes!).

Some ways companies use gamification include:

  • Tests and quizzes attached to relevant training modules
  • Badges 
  • Points granted
  • Virtual or physical rewards for accomplishments 
  • Leaderboards
  • Levels

In addition to these tactics, some platforms will even allow you to generate completion certificates once an employee has finished a certain module. A good use case for this might be for a particular software that’s used at the company or to show a team member has completed diversity training. 

If you’re not sold on the value of gamification, consider this: when training is engaging for the end-user, they have more of a reason to stick with it. Studies have shown that there is a huge correlation between gamification and training: when elements are added to modules, motivation climbs up to 83%, and boredom drops to just 10%. Those are stats you just cannot ignore. 

5. Robust reporting and analytics 

You can’t improve what you don’t understand and the sad reality is that many training platforms don’t give you the analytical information you need to make intelligent, data-driven decisions about how to improve your training program. That’s why it’s s critical to look for a solution that will go beyond basic data points and give you a holistic view of things like:

  • Which training is being watched
  • Who is watching it and;
  • How long they engaged with the content. 

Your corporate training tool should also give you the option to generate custom reports based on data points like channels, data range, department, users, and uploaded media.  All of these will give you a better look at the impact your program is having and what the ROI is. 

The bottom line is that in order to stay competitive in business, it’s time to get serious about the way your enterprise facilitates training by investing in a knowledge platform that works. 

If you’re looking for a corporate training tool that can help you increase knowledge retention across your organization, keep employees engaged, and increase your bottom line, we’d love to speak with you. Contact us for a free demo. 

Overcoming Common Selling Challenges with a Sales Enablement Tool

Once upon a time, some good conversation, a few samples, and a firm handshake was all one needed to successfully close a sales deal. But no more: Selling is more complex than ever, and often requires the help and input from multiple teams across the organization. If you feel like closing a deal is getting more difficult, you’re not wrong: SiriusDecisions found that the length of sales cycles has grown 24% in the last two years…and even if you do manage to get people through most of the cycle, many decision-makers are still having a difficult time taking that next step. 

But that’s not the only issue facing sales today. Some other things teams are contending with include:

More competition for buyer’s attention

It’s probably no surprise to learn that the average buyer’s attention span has dropped from 12 seconds to 8 seconds, according to Statistic Brain. That means you’re not only going up against your competition, you’re also contending with everything else your prospects are giving their time to, be it Facebook, emails, slack, or something else. And even if you manage to get their attention, you need to keep it long enough to convince them your product is the perfect solution to their pain points. That’s difficult on a  good day and it’s definitely not been made easier by current events.

There’s a lot of people to win over

If you’re selling any products that are complicated, expensive or just need a financial sign-off, you have a very steep hill to climb

According to a study by CEB, the average B2B purchase requires the approval of 5.4 stakeholders in a company. Selling to an enterprise company? That number rises to 10.

The way business is conducted now, it’s not enough to have a few champions within a company since you can still lose that deal if their colleagues don’t get on board as well. Ouch.

The people you need to convince are busy

It’s no secret that we all have a lot on our plates these days. But even when there’s not a pandemic on, most decision-makers have a long list of challenges and responsibilities they need to attend to that don’t involve making a decision about your product.

As we stated above, 95% of buyers need a financial justification for purchase, but unsurprisingly, 66% of them don’t have the time or resources to explore solutions themselves.

Decisions take time–if you can get one at all

For all the time reps devote to prospects, an increasing amount of demos aren’t converting to sales. And if you’re not closing, you’re not getting much ROI for your efforts.

Getting the same results is costing more time and money

On the note of ROI, if you’re able to get that deal over the finish line, it typically requires a discount of 20% to get sign-off. But more than that, all of these challenges lead to a sobering truth: that companies are working harder and spending more just to get the results they used to achieve. Some B2B businesses have actually reported spending 50% more to generate the same amount of revenue they earned two years ago. 

It’s easy to see why this increase in output and spend isn’t sustainable for sales, nor is it the ideal situation for businesses who want to grow their bottom line. Luckily, there is a solution to your sales woes: proper enablement. 

So You Want to Activate Sales Enablement at Your Company?

Although more companies are implementing sales enablement programs, many are doing it in bits and pieces, rather than a fully fleshed-out strategic initiative which can lead to diminished results. But new technology is only successful if your reps are incorporating it into their everyday workflows and processes. Here are some common roadblocks to sales enablement adoption and how you can overcome these challenges. 

Adoption

A big reason why companies fail to achieve adoption for their sales enablement efforts comes down to insufficient technology. Choosing the right solution to meet your organization’s needs is key but you also need to work out what will happen after the implementation is complete. Craft a plan that outlines:

  • What content will be created
  • Who the content is for
  • How it will be categorized
  • Where it will be stored
  • How it will be distributed amongst your team

But a sales enablement portal isn’t just another tool–it needs to become an integral part of your organization. Before you introduce a new platform, you need to understand what works (and what doesn’t) about your current sales flow. Consider what gaps you have in your processes, where communication breaks down, what tactics your team is using that are effective and which could be helped by the creation of new content. Taking a critical look at how a new solution will work in your existing sales infrastructure ensure employee buy-in and engagement post-implementation.

Poor Content Management

Everyday salespeople ask themselves: where can I find the right content to send to my prospect and the sad truth is they’re spending way too much time looking for it. In fact, it has been reported that reps spend close to 43 hours every month searching for information. That’s over 500 hours a year. Imagine how many more deals they could close if they had ever a fraction of that time back.

This is why it is absolutely essential that your company have a proper sales enablement portal where assets are created, stored, and organized. Not only does this create a single source of truth for all company information but, if properly optimized, this hub can be a hugely effective way to increase your team’s productivity and performance.

But it’s not enough to just have a great portal. Content also needs to be categorized effectively. Optimize your content by:

  • Sorting it into channels based on goal or subject matter, such as proposals, prospects, customers. You could also utilize customer traits like sales-cycle status or industry.
  • Adding relevant tags to increase the likelihood of discovery
  • Adding contextual documentation so the rep understands more about the asset’s background. This could be a thumbnail or a short description that accompanies the file name.
  • Annotations that relay important insights about content others can refer to.

Having all of these categorizations in place will increase the likelihood that content will be useful and easily found later, removing another barrier to adoption amongst your team.

Selling Out-of-the-Box

Customers need change. That’s just the nature of selling. Today, it’s all about customization. Not only do buyers expect an individualized purchase process that takes their specific challenges and priorities into consideration, but they’re also looking for businesses that can cater to their unique needs. While it’s imperative to tailor your process for this new selling environment, without a proper solution in place, you’re unlikely to be as effective as you could be.

A good sales enablement tool will provide you with the analytics and insights you need to make effective, data-driven decisions. By looking critically at who is accessing content, how long they engage with it, and if it contributed to a sale, you can tailor your team’s content strategy to help better personalize the customer experience and add value to rep conversations.

Improper Training

For a rep to grow and be a proficient sales enablement user, they need to be coached on how to sell effectively. But so often, organizations conduct a one-time training session, usually during the onboarding process, then opt to send the salesperson out into the field without much more support. This is a lost opportunity since most people forget almost 80% of what they learned during training in as little as a month.

The best way to combat information loss is by introducing a culture of continuous learning at your company through pre-recorded training and asynchronous role-playing scenarios that can be evaluated later. This not only gives your sales force the opportunity to refer back to information they may have forgotten or missed, but it also empowers them to learn on their own time whether it’s between client calls when they’re sitting on a train, or even when they’re at the gym. 

The stats don’t like: Companies that use technology for sales training and onboarding are, on average, 57% more effective. But, more than that, those with continuous coaching in place have reported a 50% higher net sales per sales rep.

Once your company has an effective and efficient sales enablement tool in place, you’ll find that many of the internal messaging and alignment issues that typically plague sales teams are greatly reduced. Not to mention your team will feel more aligned, productive, and be able to focus on what they do best: selling (yes, even in a pandemic). 

If you’d like to learn more about how CircleHD can help support your sales coaching, and enablement efforts, we’d love to speak with you. Get in touch here.


Business Benefits Of Using An Enterprise Video Content Management System

Video has been having quite a moment for a few years now. In fact, in the US alone, users watch over 180 million hours of video content on a daily basis; This accounts for 75% of internet users–a number that is projected to grow in the coming decades. 

While this medium started out primarily as a function of marketing, enterprise leaders have been clued into all the ways video can help transform other areas of their business for a while now. But while video offers enterprises unparalleled business and communication value compared to other communication delivery avenues, more content can mean more problems, particularly around how you effectively store, share, access, and keep track of assets without them getting lost in an endless stream of online noise and chatter. That’s why savvy business leaders are turning to enterprise video content management systems. 

What is an enterprise video content management system?

Simply put, a video content management system is a solution that allows companies to centralize, manage, and deliver content online. And while that functionality sounds simple, it’s more than that. 

Typically, organizations will store any files in a program like Dropbox, Sharepoint, Box, Google Drive, or something similar and assume that method will translate effectively for video content. But the reality is that these systems aren’t set up to handle video files, nor do they come equipped with proper the search or discovery functions needed to help your video content get the mileage it should. 

To start, if you’re using a traditional enterprise video solution, you’re bound to pretty strict file size restrictions. Sharepoint, for example, only allows uploads of 50 MB or less, a feat easily exceeded by a simple webcam or smartphone video–which makes storing 30-minute all-hands meetings, lengthy town halls, or even short training modules next to impossible. 

But what about my LMS?

We’ve written at length about why traditional Learning Management Systems are ill-equipped to handle the needs of the modern enterprise. Not only are these systems plagued by poor user experience, but they’re also traditionally very cumbersome when it comes to uploading new content and making it discoverable. Some don’t even offer native support for video or the ability to access content from mobile devices. 

Ok, so I’ll just use a private YouTube (or Vimeo) channel.

We love YouTube just as much as the next person and appreciate the value it offers to marketing and sales teams but, the truth is that, when it comes to effectively managing your internal video content, it’s just not a great solution. Not only are public video networks a real security threat to enterprises, but you also open yourself up to a host of other issues, including:

  • Loss of proprietary content: We’ve heard so many horror stories from our customers and beyond about some of the new policies YouTube is implementing, which can lead to loss of your company content and channels being deleted with no notice. When you hand over your videos to a third party, you put all your creations at the mercy of that platform and risk logging in one day only to see everything you’ve put your blood, sweat, and tears into has vanished into thin air.

  • No control over what content your videos are paired with: YouTube’s recommendation tool is great for wasting time on the platform but, as we know, sometimes intelligent tools aren’t as smart as we’d like them to be. You have no idea if your videos will be paired up with competitor content, irrelevant information that leads the viewer away, or even videos that are offensive or tasteless. 

By implementing an enterprise video solution, you not only get the peace of mind that comes along with retaining control over your content, but you are able to take advantage of advanced security protocols, such as encryption and access controls, to keep sensitive information from prying eyes.

How Else Can a Video Content Management System Benefit Me?

The most basic corporate video portals should enable you to build a repository of files and share those with relevant stakeholders. But the best solutions available on the market today go beyond that, offering features like:

  • Support for large files, high-definition, and 4K video: Consider a minute of video can easily put you over the allotted upload size for many commonly used solutions and you’ll understand why this support is critical to growing your enterprise video content library. Further, even if you do have a product in place that can handle larger files, it’s very likely you will spend more time than you want waiting for videos to upload.

  • Native video creation tools:  Once upon a time, creating video was a time-consuming, expensive process that typically required special equipment and a lot of manpower. But that’s no longer true. With all the technological advances that have been made over the last few years, video tools are more accessible than ever. Most enterprise content management systems have built-in recording tools that let you quickly capture video or screen shares directly from your portal, cutting down on the time it takes to get your content live.

  • Automatic closed-captioning and transcription:  When it comes to creating videos, the content is only as good as who can access it. That’s why ensuring every word spoken is able to be understood by everyone at your organization, regardless of abilities, it absolutely crucial. A video content management system should be able to process speech to text automatically, at no time cost to you, so your company stays ADA compliant and inclusive.

  • Intelligent search: And speaking of speech to text–it’s not enough to just put your videos out there, caption them, and call it a day. Your content needs to be easily discoverable. Consider, for example, that sales reps spend upwards of 43 hours a month looking for the right piece of content to send to a prospect. That’s over 500 hours a year of wasted productivity. If you choose an enterprise video content management solution that has speech to text capabilities, you are not only able to search your video library based on keywords and metadata, but you can also find where any word or phrase was spoken in your content.

  • Mobile optimization: Despite living in an increasingly moble-first world, the sad reality is that many legacy systems are not equipped to be accessed from anywhere. Take, for example, WebEx recordings: in their default format, sessions are unable to be viewed on tablets or smartphones when posted to Sharepoint. A corporate video portal will not only be compatible with your team’s mobile browsers, but the best ones will have a dedicated iOS and/or Android app which allows employees can access your video library 24/7. The ability to custom brand this app should also be available so the mobile experience becomes a natural extension of your company.

  • Extensive analytics: Most legacy systems only include analytics as an after-thought and the reporting won’t give you deep insights that help you have thoughtful decisions about your video content strategy–if you get any data at all. By choosing an enterprise video content management system for your assets, you can gain insights into datapoints like who is looking at your content, when they are accessing it, how engaged they were with it, for how long, and more. By generating these types of custom usage reports, you’re able to think more critically about the videos you’re creating and provide more value to your organization. 

With the right tools in place, video can become a very powerful tool for onboarding, training, and other communication functions at your enterprise. If you’d like to learn more about how CircleHD can help you become a video-first organization, we’d love to chat.

Training Remote Employees With a Powerful Internal Communication Tool

Remote work is a hot topic right now, mostly because it’s been propelled into the spotlight in response to the coronavirus pandemic. While the circumstances surrounding the new working normal aren’t ideal, telecommuting can actually have some pretty stellar effects on your staff. It’s been reported that remote work produces happier employees, reduced turnover, and overall positive effects on most company cultures. But anyone who has had to move their operation online knows that the process doesn’t come without challenges–particularly when it comes to keeping training consistent and accessible. 

There’s no doubt that remote training comes with a unique set of challenges, including:

  • Lack of face-to-face interaction
  • Barriers to information
  • Distraction
  • Isolation
  • Technical difficulties

So how can you set up your organization to be well-prepared and equipped to deliver the most effective training experience possible? 

Think about how you want to deliver information


When it comes to delivering effective training to your team members, it’s common for many leaders to be a bit short-sighted in their delivery model. Many turn to live, synchronous learning sessions where everyone participates simultaneously on a web-conferencing tool but this approach is limited. It forces trainers into a situation where they must:

a.) create a single time slot where all parties attend or;

b.) conduct several sessions over the course of days or weeks, which understandably eats into the time they could be spending elsewhere.

Both approaches are cumbersome because they force the trainer to spend an inordinate amount of energy on coordinating details, but they also waste time on a process that is typically repeatable and lose message consistency in the process. 

Of course, with everything going on, there’s also a very high probability that many of your workers aren’t living in their usual circumstances as well, likely contending with childcare, homeschooling, and other distractions in addition to their usual workload. This in mind, an asynchronous learning model would be a far better solution for your enterprise training. This model allows learners to access content, assessments, and communications on their own time. 

But even when there isn’t a pandemic going on, asynchronous learning still has many distinct advantages over live classes. It gives employees more control over their training experience, allows them to absorb material at their own pace, fits around their busy schedule, and allows them to interact at a time that works best for them, regardless of geographical location.

Evaluate and choose a powerful employee engagement platform


Showing you the value of asynchronous learning is really only half of the battle. When you’re implementing this type of arrangement for your enterprise training, you’ll also need to consider how you store, share, and keep your company’s proprietary information secure. 

In this type of situation, many leaders turn to company intranets or LMS for their needs, but this approach is misguided. Not only are these systems typically cumbersome and not equipped to deliver information in a user-friendly manner, but they don’t take into account that the way we communicate is changing: It’s no longer effective to just email or Slack something and assume it’s seen, you need a central repository where all information is stored that is easily accessible on all devices. 

Modern communication tactics aren’t the only way intranets and LMS fall short for trainers, though. Many leaders have reported difficulty when uploading new content to these portals and even more have cited poor user-experience as a significant barrier to adoption for their learners.

Just a few ways these solutions fall short in the UX area include:

  • Nightmare navigation
  • Lack of personalization
  • Inaccurate labeling and tagging
  • Annoying pop-ups
  • 15+ clicks before you can start learning
  • Video not supported natively
  • Complicated SCORM training requires multiple toolchains

When it comes to evaluating corporate communication software for your enterprise training, you’ll want to consider several things:

  1. Is the corporate learning solution easy-to-use and simple to learn?

  2. How much time will it take until the employee training platform becomes useful to your team members? Using things like LMS becomes a time-consuming, costly endeavor that causes disruption at your organization, sometimes taking up to a year to implement. You’re better off finding a solution that is quick to start, intuitive, and has a familiar interface many of your workers may already be familiar with (this is the part where we promote CircleHD for your consideration). 

  3. What level of security do you need? It’s very likely you will be sharing sensitive information in your training program, so you want to make sure whatever you use utilizes the latest enterprise-level security protocols to keep your information safe from prying eyes. Not only that, but you want to find a solution that allows you to take advantage of access controls–after all, the information in one training module may not be suitable for all departments or team members so it’s critical to be able to restrict information to the relevant parties. 

  4. Is it mobile-friendly? That advent of the smartphone has exponentially changed the way we create and consume content and it’s essential that your team members are able to access their training modules from their device, no matter where they are. Not only should you look for a solution that has a dedicated app, but you should also check to ensure browser compatibility.

  5. What type of analytics does the platform give you? You can’t improve what you don’t understand but, the truth is, many of the solutions on the market today don’t really give you enough data points to paint a picture of what’s going on, they just give you enough information to say they offer analytics as a feature. Look for a platform that provides you with information like:
    • What content is being accessed
    • When content is being accessed 
    • How often the content is accessed
    • Who is viewing it and for how long
    • Where additional training may be needed

When you offer your workforce effective onboarding and training, you’re giving them the tools and skills they need to be successful at their job. At the end of the day, intranets and LMS are not designed for this use and you will be much happier if you find a solution that is focused on securely delivering training to your remote workforce.

Gather your existing learning materials

If you’re a training leader, you’re likely to have a large backlog of training materials stored in multiple places, which can make transferring them to a new portal seem like an exhausting, insurmountable task.

In this instance, going back to basics is the best way to address the task at hand: make a spreadsheet and take inventory of all your existing assets noting the name of the item, what type of file it is, a short description of its use, and a link to where it is stored. By putting together a holistic picture of your assets, you’re able to get a better understanding of what you have, what’s outdated, and what needs to be archived.

Assess where you may have gaps in your training


The best part about the aforementioned exercise is that it doesn’t just enable you to see what training assets you have, you can also gain insight into what you don’t have. Perhaps you noticed during the inventory step that some assets are out of date, don’t have accurate or complete information on them, or address some new processes or functionalities your product has. This is a great time to note the updates that need to be made, but it’s also a good time to strategize ways you can update your existing training with next-gen technology or other information that may make it have a bigger impact. 

Start by surveying employees who have gone through specific training or onboarding to see if there were any pieces of content they found particularly helpful or if there was anything they felt missing. Be sure to also assess materials for any knowledge gaps, looking for things your team could use more information on or any new trends in your industry they should be educated about.

Of course, finding these shortcomings is one thing, creating content to fill the void is a whole other beast. Often times other teams, such as marketing, usually need to be involved in the process, which can create less-than-ideal bottlenecks for you. If you’re using an effective internal content management platform though, you’ll find that it has native recording tools that let you create videos for key information, which is exponentially quicker to put together than a lengthy document (and wildly more effective).

Put together a training calendar and pre-class checklist

When you run a remote training program, you’re managing content, the environment, and the overall experience for a lot of people, which can be a big responsibility. It may sound old-school but checklist or agenda of modules and due dates will go a long way to ensure nothing slips through the cracks and essential steps are followed. You may even want to go a step further and create a sense of urgency to finish a program by implementing a training schedule for learners.

Define the support process

Knowing who is going to provide support for technological hiccups is an important aspect of the remote training planning process. At a minimum, you should have a member of your IT support team prepped on what happens if a serious issue occurs, and try to keep them on call. (Hot tip: if you’re using a platform like CircleHD, you should have access to 24/7 support for anything that goes awry.)

Deliver training modules

You’ve gone through all the pre-planning. You’ve selected your platform and identified what content is going to be used. Now, it’s time to actually deliver that training. The good news: if you selected an adequate corporate learning solution, this part should be incredibly simple. You’ll just need to upload your courses, set pertinent access controls, and invite employees. Make sure accessing the portal is as simple as possible. You may even want to put together a “cheat-sheet” for basic functions.

Engage your learners

Since your asynchronous training is being conducted remotely, you need to go that extra mile to ensure employees are engaged with and understanding the content. Not only can you encourage knowledge retention by attaching tests and quizzes to your training modules, but you can also reward your employee’s training efforts with a build-in certification function that automatically issues awards upon course completion.

Another great way to increase learner engagement is through the activation of gamification features like leaderboards, which can be used to facilitate friendly competition amongst colleagues, or just to provide some milestones as employees progress through the program.

Make a connection a priority

Of course, you want to use your employee training platform to save time, but don’t forget that part of creating an effective working environment means reaching out and offering yourself as a resource to your team members.

Studies show that employees who are are emotionally disconnected from their companies and may actually be working against their employers’ interests; they are less productive, are more likely to steal from their companies, negatively influence their coworkers, miss workdays, and drive customers away.

Set your workers up to be the best they can be by empowering them with the knowledge they need to succeed and the support to do it.

Measure performance and results

When determining if your training efforts are making an impact, you need to go much further than just completion percentages. Be sure to track the metrics we mentioned earlier and use that information to create and distribute content that is meaningful to your audience, which will make you radically more effective in the long run. 

When it comes to remote training, don’t let “out of sight” mean “out of mind”. Equip your remote teams with the powerful corporate communication software they need to make onboarding, training, and continuous learning and cornerstone of your company experience. 

If you’d like to learn more about how CircleHD can help your enterprise implement a training program that is effective and propels your employees to higher levels of success, we’d love to chat with you. You can also read more about how some of the biggest companies in the world are using CircleHD in their own communication initiatives.