When it comes to implementing a corporate training solution at your company, the conversation will inevitably turn to features. Yet, if your company is tied into a cumbersome Learning Management System, you’ll understand why only 39% of users rank their LMS features highly. So what is everyone else looking for that these systems aren’t providing?
In order to gain a better understanding of why organizations are abandoning these legacy systems in droves, you need to get a better picture of the user experience causing the inevitable exodus. If you’re evaluating a new corporate training solution for your company, these ones are what you should be looking for.
Ease of Use
The number one reason why companies shift from an existing LMS or content management system is because of the poor user and administrative experiences that typically accompany these platforms.
Once upon a time, it was par for the course to spend a week in an intense onboarding session or get wrapped up in a lengthy training manual, but we can all agree that is no longer the best use of your team’s time. Choose a corporate training solution that is flexible, intuitive, and easy to learn, with a familiar interface your employees already know so the platform becomes as useful as possible, quickly.
Content Management Tools
Whether you always have training content available, or you’re looking to fill in some gaps, it’s essential your training system also functions as an effective content management tool.
Every day, your employees are spending more time than they should be looking for product sheets, referring back to training modules or all-hands meetings, scouring for team notes, other company assets, and more. Sadly, many organizations turn to solutions like Google Drive, Dropbox, or some other file repository to house their content. But this is a big mistake, since it not only makes finding the right documentation next to impossible, it’s time your workers are spending on tasks that don’t yield any ROI and instead cause lots of lost productivity.
But there’s a better way: look for a training solution that not only allows you to sort your content into channels and playlists, but offers the ability to tag and annotate content with contextual documentation so people know what they are looking at, what it’s used for, why it’s relevant, and what changes its undergone.
Of course, having great content management tools is only half the battle: you also need to make sure whatever system you’re using to manage it is secure. In today’s ever-changing digital landscape, it’s important to protect your most sensitive information from attacks and would-be hackers. It’s been reported that “63 percent of companies said their data was potentially compromised within the last twelve months due to hardware- or silicon-level security breach”, which underscores just how essential it is to make sure your solution can protect your most sensitive information.
Of course, there are also other reasons you want to make sure your learning solution is up-to-date on the latest security protocols, from smaller needs like restricting certain content to particular teams or users, to employing the use of end-to-end encryption, SSO, and custom access controls to ensure information is only shared with the personnel you grant permission to.
Flexibility is absolutely essential to whichever corporate training solution you choose. You’ll not only want the ability to custom brand your portal so it feels like a natural extension of your company, but you’ll want to make sure that your training system integrates with a wide range of best-in-class programs for a frictionless experience.
Support for Mobile Learning
To get the most mileage possible out of your corporate training content, it needs to be as easily accessed as possible. We’ve become such a mobile-first world that you’re doing your enterprise a complete disservice if you’re using a platform that doesn’t allow your employees to have the most convenient experient possible.
Not only does mobile learning result in a 72 percent increase in engagement, but it also results in massive cost savings and higher revenue for companies that implement it. So whether your team is in the office, on the road, or working from home, they’re able to access key company news, training and announcements, at a time that is most convenient for them, from anywhere in the world, even if there’s no wifi connection.
Testing and Assessment
Integrating tests and quizzes into team training materials isn’t a new concept, but it’s one that’s increasingly gaining traction and it’s essential to gauge your team’s understanding of materials and concepts.
But implementing quizzes doesn’t just help you, as a leader, evaluate understanding, it’s also a powerful motivational tool: 83% of those who receive gamified training feel motivated, while “61% of those who receive non-gamified training feel bored and unproductive” (Yikes!).
If you’re not sold on the value of gamification, consider this: when training is engaging for the end-user, they have more of a reason to stick with it. Studies have shown that there is a huge correlation between gamification and training: when elements are added to modules, motivation climbs and boredom drops to just 10%. Those are stats you just cannot ignore.
You can’t improve what you don’t know which is why it’s critical to look for a solution that will go beyond basic data points and give you a holistic view of things like:
- Which training is being watched
- Who is watching it and;
- How long they engaged with the content
- Where they might be getting stuck
- What topics you may need to create more content around
Your corporate training tool should also give you the option to generate custom reports based on data points like channels, data range, department, users, and uploaded media. All of these will give you a better look at the impact your program is having and what the ROI is.
In order for you to get the most mileage out of your corporate training system as possible, it’s time to get serious about the way you enterprise implements, distributes, and handles learning. By making an investment in a good system, you give your workers the tools they need to succeed while improving engagement and growing your company’s bottom line.