Enterprise Sales Manager

About CircleHD

CircleHD is a successful B2B startup company, offering SAAS based Secured Enterprise Video Platform, which flexes to all major enterprise workflows so every employee can connect video to any situation faster. It helps organizations drive more productivity and revenue through the use of video, track viewing activities of each individual viewer, and also provide AI data to help convert views into action.

We are looking for an exceptional enterprise sales person to focus on our largest customers and opportunities. The successful candidate will understand their customers’ business objectives and act as their trusted advisor for using CircleHD most effectively.

They will gather customer feedback and requests while working with internal teams to help align our product roadmap. This role needs to communicate effectively across multiple departments and customers, have the ability to shift gears at a moment's notice, and enjoys the challenges of providing excellent customer service in a fast paced environment.

If you’re an established sales professional with a proven track record in helping customers achieve lofty goals, we should chat.

Responsibilities

  • Ownership of the full sales cycle from lead to close
  • Establish lasting relationships with senior executives and decision-makers
  • Foster new relationships for CircleHD through outbound efforts
  • Help educate customers on the value of CircleHD throughout the adoption cycle
  • Navigate key decision makers to build CircleHD awareness within organizations
  • Identify customer needs and collaborate with CircleHD teammates to ensure customer success with special emphasis on signup, upgrade, and renewal
  • Initiate, negotiate and close new and renewal contracts with customers
  • Communicate and organize/escalate issues appropriately including: billing, legal, security, onboarding, and technical inquiries
  • Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
  • Prepare and educate customers on new features and releases
  • Monitor and identify adoption and utilization trends
  • Provide recommendations based on customer's business needs and usage patterns
  • Conduct periodic customer health-checks with an emphasis on customer happiness
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Background, Experience, Requirements

  • 8+ years of Enterprise Account Executive experience
  • Relevant sales experience, preferably in a SaaS organization
  • Experience managing a pipeline and closing large contracts
  • Excellent communication skills both with customers and within an organization
  • Proven negotiation and closing skills
  • Strong track record of navigating within large and mid-market organizations
  • Ability to develop senior level relationships quickly and effectively
  • Experience presenting to senior managers and the C-suite
  • Ability to manage multiple opportunities simultaneously at various stages of the buying process
  • Takes an active interest in increasing customer satisfaction and deepening customer relationships
  • Ability to be flexible and adaptive
  • Experience with enterprise SaaS vendors preferred
  • Bachelor's degree required
  • Some travel required

CircleHD Inc. is proud to be an equal opportunity employer and welcome all to join our team. We champion diversity and promote an inclusive environment which is critical to our success. All activities must be in compliance with Equal Employment Opportunity laws, ADA regulations, and other regulations, as appropriate. Applicants must be authorized to work in the United States at the time of employment